“Let me just start by saying that Carolina Volkswagen is a top notch , well organized dealership! When I came in , I wasn’t sure if I should buy or lease a car, but after Danny so graciously spent a lot of time explaining my options I am very happy with my decision. This is my second lease with Carolina Volkswagen and I will definitely look forward to working with them again. Thank you”
“I bought two cars from this dealership withing a week of each other. We had the most pleasant experience buying a car. Richard, Patrick and Kirk are, without a doubt, among the best human beings I have ever encountered. They will work tirelessly to get you the deal you want on the car you want. We highly recommend Carolina Volkswagen.”-JOSE
You’ll often times here salespeople use the line “we’ll treat you like family”. It’s easy to shrug this off since you won’t really know if it’s true until you need them to step up, and actually treat you like a family member. This has not been my first car purchase, but I honestly couldn’t even name the last salespeople from my past (some family right?) Enter, Carolina VW.. I purchased a car from them about a month ago, and unfortunately it wasn’t the right fit for me.. most dealers would turn their back or give you the run around.. but these guys truly stepped up and stepped in to help. We worked through all the pros and cons of all of my options, and they ultimately put together a deal that I know they had to go WAY out of the way to make happen. There was some pushing and pulling, and a few tears shed (theirs, not mine) But! I am now the proud owner of a BEAUTIFUL Atlas R line, a car that makes me feel like a rockstar on the road, and one that I know I’ll have for years to come. So, let me name my “family”, because that’s truly what they’ve come to be: Chris Harmon, you’re like the cool cousin that will always sneak me an extra brownie at Christmas, Chris Viton, you’re like the funny uncle who tells the best one-liners. Donell Richardson, you’re so calm and patient, so sweet and sincere, qualities in common with my own father! And Danny.. Danny, you’re like the grandfather who asks everyone to pull his finger.. or like the annoying stepbrother you didn’t think you wanted until you come out of the blue and stand up against my bully. When I first stepped foot into this dealership, and was told I’d be treated like family, I shrugged it off.. but, it wasn’t a sales gimmick.. I now know that for sure. So, if you’ve read this far, and you’ve had any doubts about coming to a place not just to buy a car, but to have an honest hardworking team that will have your back, the real deal, no sales gimmicks, look no further… And welcome to the family.
“Chris Harmon are phenomenal! I have never had an easier car buying experience. They worked with efficiency while paying great attention to every detail. I am new to the car buying process, so they were kind and reasonable when helping me navigate all of it. The two took the time to build a relationship with me and to learn my wants and needs in a vehicle. They were sure to answer all of my questions, explain every option in detail, and found me a great car for a great price. I never felt any pressure to make a purchase. I am so grateful for the time Chris spent with me at Carolina Volkswagen and the work they put in to ensure my car buying experience was a positive one! I would recommend this team to anyone in the market for a new Volkswagen!”
I had a great experience buying my 2018 Acura RDX from this dealer! Yuriy was super responsive in answering my questions via text and phone before I made the drive up to Charlotte to test drive the car. He even sent a video walkthrough showing the exterior and interior, explaining key features so that I could see them in real time. They made the purchasing process super simple – would definitely recommend! 🙂
We had a great experience working with Craig & Ted in buying my first car! Craig made the process super easy and enjoyable. He was very accommodating to what we were looking for and budget. Cannot thank him enough and love my new Tiguan!
“I sent an online inquiry for a vehicle, the manager reached out right away. About 30 minutes Nathan Mooney reached out to me with a personalized video of the vehicle!! He was able to get my loan approval prior to my appointment. The process moved quicker than any of my experiences at a dealership, Nathan was very personable and efficient in the process! He worked diligently and was very transparent about my options. Cares a lot about his customers and is always working in their best interest!! I would recommend this dealership to anyone !! 5 Star Dealership for sure!!”
“Mike McClaskey the service adviser is very professional and prompt at calling you back and keeping you updated on your car and it being serviced!!!! When someone tells me they will call you back, that is what I expect. That builds trust with the company that you are dealing with. The car seem to run fine coming home but I have not driven it more than 40 miles, yet. I will add though, anytime Carolina Volkswagen has serviced my car, I have not had to go back with same problem.”
” Had a wonderful experience with Mark in the service department. He was helpful in getting all my questions answered and got me in and out quickly. I very much enjoyed my experience with the Carolina Volkswagen team.”