” The Finance Manager Sean was great he explained my contract and went over all my paperwork making my purchasing experience extraordinary! …No bate and switch …. not shady…. everyone was honest and truly looking to help. I will definitely be recommending my friends and family! Thank you ALL !!!!”
“I bought two cars from this dealership withing a week of each other. We had the most pleasant experience buying a car. Richard, Patrick and Kirk are, without a doubt, among the best human beings I have ever encountered. They will work tirelessly to get you the deal you want on the car you want. We highly recommend Carolina Volkswagen.”-JOSE
“If you plan to buy a Volkswagen at Charlotte just go to the Carolina dealer and ask about Chris Viton he is the best seller I have been met So kind and helpful he try to make me happy with my new car Taos even if I had some issues Even the manager is professional very good team..????”
“Mike McClaskey, the service advisor, is very professional and prompt at calling you back and keeping you updated on your car and it being serviced!!!! When someone tells me they will call you back, that is what I expect. That builds trust with the company that you are dealing with. The car seem to run fine coming home but I have not driven it more than 40 miles, yet. I will add though, anytime Carolina Volkswagen has serviced my car, I have not had to go back with same problem.”
“Took my wife’s 2019 Atlas in for service nothing complicated but what really stood out to me was the constant communication and updates with progress and setting realistic expectations for completion. Everyone from booking the appointment to Tessa Harrelson, who was our advisor, did an excellent job! Keep up the good work.” -Sal
