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Had an awesome experience here with Nathan Mooney. He personality was positive and he let me take my time looking around. Paperwork went fast and smooth and i drove away in a brand new atlas. Thanks again Nathan
Best vehicle buying experience in a long time.!!! (My last vehicle purchase in 2014- I felt like I was in a boxing match 😩 ). So I was unsure how this one would go - In fact, I didn’t exactly plan to buy my silver 2020 Tiguan SE with only 12k miles - but the process went so smooth and effortless - It was just meant to be. And Mr Richard Albino was amazing - he explained each step; from standard features, warranty and maintenance; made sure i understood and left the options open if I wanted to move forward. I didn’...
I sent an online inquiry for a vehicle, the manager reached out right away. About 30 minutes Nathan Mooney reached out to me with a personalized video of the vehicle!! He was able to get my loan approval prior to my appointment. The process moved quicker than any of my experiences at a dealership, Nathan was very personable and efficient in the process! At the end of transaction, I sat down with Ted Kipp (Finance Manager) and I will just say, he was like no other Finance Associates I have ever met. He really worked his magic to get me an ...
In 2016 I purchased my first new car from Carolina Volkswagen and it was such a quick and easy process. The customer service when purchasing that car and after the purchase was finalized was excellent. This made it super easy for me to return and purchase my new 2021 Tiguan from Carolina Volkswagen yesterday. Craig was very knowledgeable and easy to talk with.
They are the best!! I drive all the way across town because their customer service is great 👍🏾
Great staff!! My son bought a 2009 Challenger about a month ago, after having it only 4 days it broke down. After a call to the dealership, we had it towed there. At first they thought it was the alternator, after changing that and the battery they discovered it was the computer. Throughout this entire process we were assured that Carolina Volkswagen would take care of the repairs. Now this was not covered under warranty, they just thought it was the right thing to do. It did take several weeks to find a new computer since there is a chip shortage right ...
Worth the trip to Charlotte NC from Florida!!! Unbelievable experience with Carolina Volkswagen. Danny and Chris knew that this beautiful 2021 VW Atlas Cross Sport Premium was meant to be mine. With their help and knowledge, the purchase was enjoyable and smooth. And thank you Ted for taking the time for us as well. The front desk staff was attentive and accommodating.The whole team was professional and fun. Most of all, we felt welcomed and was greeted with a big red bow. Danny, a special thank you for making it happen. We couldn’t find the same service in Florida. ...
I must say the experience I had at Carolina Volkswagen was nothing short of amazing. Mr. Richard Albino is a great salesman to work with. I came in on. Monday evening and left we my new vehicle in record time. The process and expertise of Mr. Albino was exceptional. I definitely would recommend others to purchase their next vehicle from this dealership and especially with Mr. Albino!
Richard Albino and the team did an amazing job making this a smooth transaction. It started with Donell on the phone. He answered my questions, offered to set an appointment but wasn't pushy or insistent. When I called a week later, Richard answered the phone. These guys keep a detailed data base and immediately knew who I was and what I was looking for. The sales manager and credit manager were easy to work with but it was Chris who finished it off nicely by explaining the technology aspects of the car. As a rule, I despise car dealerships ...
Donell made our trade in/car buying experience fantastic, he answered all of our questions, was transparent with all fees, and made sure I knew how to operate our new car before leaving the lot! I appreciated the level of care we received and will use this VW dealership from now on. Ted made the financing painless, I was so worried about being pushed into a handful of extras once it came time to sign the deal, but he was straight to the point and got us out the door quickly. We absolutely recommend Carolina Volkswagen!
My salesman was Richard Albino. He assured me the vehicle was mines from the moment I stepped in the door. He was very informative and helpful. He really made me feel comfortable. I had came in the week before and dealt with another salesman who assured me he couldn't get me in the SUV. Well Richard said it was mines, and he made it happen. If you ever purchase a vehicle from Carolina Volkswagen please come see Richard. Richard thank you so much for making my car buying experience a positive one.
Really appreciate Richard Albino for putting a smile on my mommas face. It been a rough year for her but he changed that by selling her something she really likes and she loves her new car. Please give him special recognition or incentives because he really deserves it and he's real caring about his customers.
Chris Harmon, Danny & Ted all made my Atlas purchase awesome. From the first interaction they were honest, trustworthy, and fun to deal with. The time Chris took to show the features of my new Atlas was above and beyond. Highly recommend this dealership.
My friend bought a car here, and we had a great experience. We called Donell looking for a specific car after another dealership sold the one we were looking at from under us. Donell held the keys for us, and was a dream to work with. Nothing but professional service from the whole team start to finish, and we felt the process took a reasonable amount of time and not too long. I would return to this dealership if I needed a vehicle.
Had a great experience with Richard Albino test driving the Atlas. Richard was very professional and was able to answer every question we had. If you are looking for a VW, I would recommend both Carolina VW and Richard.
What a wonderful experience!! Chris Harmon was so friendly, and willing to work with me. I would definitely recommend seeing him!! This has been the most pleasant car-buying experience I've ever had!
Rueben helped me pick out my first car and also he helped my set up my insurance! He was a really big help! Thank you
I absolutely loved working with Troy Cassidy. Originally me and my mom came in there to look around but Troy ended up getting me a good deal that I will always be grateful for. Definitely recommend to anyone looking to purchase a vehicle.
Dropped my car off early for first oil change and to check for wiper fluid leak. This is my 3rd VW. Was not expecting it to be ready until 3:00 but Mike called at 11:30 to let me know it was ready. Perfect timing as we were on our way back from puppy class. They did not find wiper fluid leak but assured me that if warning light comes on again they will fix
I purchased a VW GTI and had a great experience. The staff is great and the GM was really nice. Will be a returning customer. VW4life
The Service Manager does an outstanding job . The mechanics will work on the car , until it’s fixed . The personnel is very friendly and helpful . You can walk around and see the new vehicles and the used vehicles without being harassed by a salesperson to buy on the spot . In other words, you feel like you want to look around and maybe shop for a new or used car in the future .
A dealership can be judged not only by excellent service but how it reacts when something initially is less than satisfactorily handled. Enter the Service Manager Morris Maine’s, who personally made sure the tire issue I had come in for was not only handled completely but most courteously. I bought my VW at the dealership and have enjoyed their expert and fast service . Would recommend Carolina Volkswagen anytime.
7:30AM appointment for 10,000 mile oil change and inspection and was out in no time! Thanks to Garret at the service desk and to Richard who wished me happy birthday. Richard is the salesman at Carolina Volkswagen that I bought my 2015 Passat 4 years ago!
Excellent service from the service department despite being short a couple staff. Professional and thorough in explaining the work that was done. Thank you Morris!
Was an oil service and they got me in at my appointment time and back out in an hour, I was very pleased by the time I was in my car again
Richard had several options on the table, answered all questions and got everything ready to finish the deal in the most pleasant way. It was a very good experience.
If you’re looking for a new Volkswagen dealership in Charlotte, NC – close to Monroe, Huntersville, and Concord – with pre-owned vehicles, auto financing, and service and parts, your search ends at Carolina Volkswagen! Our service & parts specials give you the best value for your vehicle’s maintenance. For over 25 years, our dealership has been your one-stop shop for all things automotive with unbeatable customer service at every stage of the auto buying process. Read our customer reviews for yourself! From our knowledgeable sales representatives to our caring finance team to our expert certified technicians, every employee at Carolina Volkswagen is devoted to your 100% satisfaction.
For an amazing selection of new Volkswagen vehicles in Charlotte, NC – near Monroe, Huntersville, and Concord – come see the new vehicle showroom at Carolina Volkswagen! We have a long lineup of economical sedans – including the Volkswagen Jetta, Volkswagen Jetta GLI, Volkswagen Passat, and the brand-new Volkswagen Arteon. Enjoy the drive past multiple gas stations when you’re behind the wheel of a compact like the Volkswagen Beetle, Volkswagen Golf, Volkswagen Golf GTI, Volkswagen Golf R, and the electric Volkswagen e-Golf. If you want extra room, go for an SUV like the Volkswagen Tiguan or Volkswagen Atlas or a wagon such as the Volkswagen Golf Sportwagen or Volkswagen Golf-Alltrack. Make sure you check out our Volkswagen national offers, new vehicle specials, and monthly offers for great deals on a brand-new Volkswagen!
The Certified Pre-Owned Volkswagen inventory at Carolina Volkswagen in Charlotte, NC – near Monroe, Huntersville, and Concord – provides vehicles with like-new reliability and the affordability of a pre-owned automobile. Certified Pre-Owned Volkswagens offer the ultimate peace of mind because they’ve passed a 100+ point inspection to ensure all systems are in proper working order. Then Volkswagen stands behind these vehicles with a comprehensive limited warranty, and you get a CARFAX Vehicle History Report, 24-hour roadside assistance, and a 3-month SiriusXM All-Access trial subscription. Take a look at our Certified Pre-Owned Volkswagen specials for fantastic savings on these vehicles.
The pre-owned inventory at Carolina Volkswagen in Charlotte, NC – near Monroe, Huntersville, and Concord – has a vehicle for every style and need. Whether you want a fun coupe for cruising around the Queen City, a full-size SUV for carrying family and a couple of friends, or a heavy-duty pickup for hauling cargo, our pre-owned lineup has the car, truck, SUV, or minivan to suit your lifestyle and your budget. Don’t forget to browse our pre-owned vehicle specials for money-saving deals on pre-owned autos.
Getting an auto loan for your new Volkswagen or securing pre-owned vehicle financing is a fast and easy process at Carolina Volkswagen in Charlotte, NC – near Monroe, Huntersville, and Concord. Our finance representatives have extensive knowledge of the auto finance products available to you, and their years of experience in helping car shoppers afford the ride they want to drive home will help you achieve the same goal! On our website, you’ll find online tools for valuing your trade-in and figuring up your possible auto payment, and then you can also save time by applying for financing approval.
Count on the Service Center Carolina Volkswagen in Charlotte, NC – near Monroe, Huntersville, and Concord – to provide excellent Volkswagen service, auto repairs, and genuine Volkswagen parts. Our certified technicians regularly receive factory training, so you can rest assured that true experts are taking care of your vehicle. Our goal is to make sure your auto runs as perfect as it did the day you drove it off the lot by performing routine maintenance and mechanical repairs. Anytime you bring your Volkswagen to our Service Center, we use only genuine Volkswagen parts to ensure the perfect fit and performance. If you prefer to work on your own vehicle, see our parts specialists, who will help you find the right item to complete your task. We make keeping your vehicle running great super convenient with our online form to schedule service, and we keep a list of our service and parts specials to help you save money!
Carolina Volkswagen is conveniently located at 7800 E. Independence Blvd. in Charlotte, and our sales office has hours seven days a week to serve you. You can also shop online 24/7 on our website, and feel free to contact us when you’re ready to take a test drive!