Service & Parts
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My friend bought a car here, and we had a great experience. We called Donell looking for a specific car after another dealership sold the one we were looking at from under us. Donell held the keys for us, and was a dream to work with. Nothing but professional service from the whole team start to finish, and we felt the process took a reasonable amount of time and not too long. I would return to this dealership if I needed a vehicle.
Very friendly. Wife bought another car from Chris. Was a great experience
We had a great experience working with Craig & Ted in buying my first car! Craig made the process super easy and enjoyable. He was very accommodating to what we were looking for and budget. Cannot thank him enough and love my new Tiguan!
I had a great experience buying my 2018 Acura RDX from this dealer! Yuriy was super responsive in answering my questions via text and phone before I made the drive up to Charlotte to test drive the car. He even sent a video walkthrough showing the exterior and interior, explaining key features so that I could see them in real time. They made the purchasing process super simple - would definitely recommend! :)
I recently bought a vehicle from Nathan and interaction was phenomenal. Great customer service throughout
I am a single mama that lives 3 1/2 hours away from this dealership. I found a car online that I absolutely loved and Chris Harmon & Danny Poli sure made it happen! This has been the easiest & most pleasant car buying experience I’ve ever had. 10/10 would recommend these guys to help you out the next time you’re in the market for a car.
This is the THIRD VW I’ve bought from Richard Albino at Carolina VW. He’s straightforward, friendly, & knowledgeable. I thought I didn’t have a chance of ever getting into a Tiguan, but Richard & the team there worked some magic. I’m a customer for life! :)
I want to thank Donell Richardson for being very helpful. His service was one of the best I’ve received at a car dealership. The whole staff was friendly and professional as well.
Truly the best car buying experience. Donell was friendly, knowledgeable, and a joy to work with. He really went out of his way to make sure I was happy with my purchase. I love that the salesperson I spoke with on the phone was the same person who saw me through the whole process. I felt respected and that my time was valued. The car I purchased was exactly what I was looking for and very competitively priced. I would recommend this dealership to anyone looking to purchase a vehicle.
You have to work with Chris Harmon. Concierge above and beyond service. 10/10 recommend.
I had the pleasure of working with Donell Richardson at Carolina Volkswagen. He is very passionate about what he does and really enjoys helping people find exactly what they want. He even came in on his day off to make sure I got everything I needed for my beautiful 4Runner! I highly recommend Donell for any of your vehicle needs!
Went there for a busted front axle boot. The customer service was excellent. Got taken care of in no time and reasonable price. I would definitely recommend it
Very positive buying experience from this dealership and Richard Albino. I was able to locate the car via their website, negotiate the price, take a test drive and complete the purchase process very quickly. Process was very transparent and Richard and the team were very courteous throughout the entire process. I would highly recommend Carolina VW and Richard Albino.
As a first time car buyer, I couldn’t have felt more comfortable and confident throughout the process with Carolina Volkswagen. Chris Harmon and Danny Poli went above and beyond, (I’m talkin tracked a car down for me states away), every step of the way. Even down to the dreaded finance office part - it was so quick and easy with absolutely no pressure. I was recommended this dealership by a few people, and now I see why. I can’t recommend them enough now myself! Thank you all for everything.
Had a great experience with Richard Albino test driving the Atlas. Richard was very professional and was able to answer every question we had. If you are looking for a VW, I would recommend both Carolina VW and Richard.
What a wonderful experience!! Chris Harmon was so friendly, and willing to work with me. I would definitely recommend seeing him!! This has been the most pleasant car-buying experience I've ever had!
Rueben helped me pick out my first car and also he helped my set up my insurance! He was a really big help! Thank you
I absolutely loved working with Troy Cassidy. Originally me and my mom came in there to look around but Troy ended up getting me a good deal that I will always be grateful for. Definitely recommend to anyone looking to purchase a vehicle.
Dropped my car off early for first oil change and to check for wiper fluid leak. This is my 3rd VW. Was not expecting it to be ready until 3:00 but Mike called at 11:30 to let me know it was ready. Perfect timing as we were on our way back from puppy class. They did not find wiper fluid leak but assured me that if warning light comes on again they will fix
I purchased a VW GTI and had a great experience. The staff is great and the GM was really nice. Will be a returning customer. VW4life
The Service Manager does an outstanding job . The mechanics will work on the car , until it’s fixed . The personnel is very friendly and helpful . You can walk around and see the new vehicles and the used vehicles without being harassed by a salesperson to buy on the spot . In other words, you feel like you want to look around and maybe shop for a new or used car in the future .
A dealership can be judged not only by excellent service but how it reacts when something initially is less than satisfactorily handled. Enter the Service Manager Morris Maine’s, who personally made sure the tire issue I had come in for was not only handled completely but most courteously. I bought my VW at the dealership and have enjoyed their expert and fast service . Would recommend Carolina Volkswagen anytime.
7:30AM appointment for 10,000 mile oil change and inspection and was out in no time! Thanks to Garret at the service desk and to Richard who wished me happy birthday. Richard is the salesman at Carolina Volkswagen that I bought my 2015 Passat 4 years ago!
Excellent service from the service department despite being short a couple staff. Professional and thorough in explaining the work that was done. Thank you Morris!
Was an oil service and they got me in at my appointment time and back out in an hour, I was very pleased by the time I was in my car again
Richard had several options on the table, answered all questions and got everything ready to finish the deal in the most pleasant way. It was a very good experience.
If you’re looking for a new Volkswagen dealership in Charlotte, NC – close to Monroe, Huntersville, and Concord – with pre-owned vehicles, auto financing, and service and parts, your search ends at Carolina Volkswagen! Our service & parts specials give you the best value for your vehicle’s maintenance. For over 25 years, our dealership has been your one-stop shop for all things automotive with unbeatable customer service at every stage of the auto buying process. Read our customer reviews for yourself! From our knowledgeable sales representatives to our caring finance team to our expert certified technicians, every employee at Carolina Volkswagen is devoted to your 100% satisfaction.
For an amazing selection of new Volkswagen vehicles in Charlotte, NC – near Monroe, Huntersville, and Concord – come see the new vehicle showroom at Carolina Volkswagen! We have a long lineup of economical sedans – including the Volkswagen Jetta, Volkswagen Jetta GLI, Volkswagen Passat, and the brand-new Volkswagen Arteon. Enjoy the drive past multiple gas stations when you’re behind the wheel of a compact like the Volkswagen Beetle, Volkswagen Golf, Volkswagen Golf GTI, Volkswagen Golf R, and the electric Volkswagen e-Golf. If you want extra room, go for an SUV like the Volkswagen Tiguan or Volkswagen Atlas or a wagon such as the Volkswagen Golf Sportwagen or Volkswagen Golf-Alltrack. Make sure you check out our Volkswagen national offers, new vehicle specials, and monthly offers for great deals on a brand-new Volkswagen!
The Certified Pre-Owned Volkswagen inventory at Carolina Volkswagen in Charlotte, NC – near Monroe, Huntersville, and Concord – provides vehicles with like-new reliability and the affordability of a pre-owned automobile. Certified Pre-Owned Volkswagens offer the ultimate peace of mind because they’ve passed a 100+ point inspection to ensure all systems are in proper working order. Then Volkswagen stands behind these vehicles with a comprehensive limited warranty, and you get a CARFAX Vehicle History Report, 24-hour roadside assistance, and a 3-month SiriusXM All-Access trial subscription. Take a look at our Certified Pre-Owned Volkswagen specials for fantastic savings on these vehicles.
The pre-owned inventory at Carolina Volkswagen in Charlotte, NC – near Monroe, Huntersville, and Concord – has a vehicle for every style and need. Whether you want a fun coupe for cruising around the Queen City, a full-size SUV for carrying family and a couple of friends, or a heavy-duty pickup for hauling cargo, our pre-owned lineup has the car, truck, SUV, or minivan to suit your lifestyle and your budget. Don’t forget to browse our pre-owned vehicle specials for money-saving deals on pre-owned autos.
Getting an auto loan for your new Volkswagen or securing pre-owned vehicle financing is a fast and easy process at Carolina Volkswagen in Charlotte, NC – near Monroe, Huntersville, and Concord. Our finance representatives have extensive knowledge of the auto finance products available to you, and their years of experience in helping car shoppers afford the ride they want to drive home will help you achieve the same goal! On our website, you’ll find online tools for valuing your trade-in and figuring up your possible auto payment, and then you can also save time by applying for financing approval.
Count on the Service Center Carolina Volkswagen in Charlotte, NC – near Monroe, Huntersville, and Concord – to provide excellent Volkswagen service, auto repairs, and genuine Volkswagen parts. Our certified technicians regularly receive factory training, so you can rest assured that true experts are taking care of your vehicle. Our goal is to make sure your auto runs as perfect as it did the day you drove it off the lot by performing routine maintenance and mechanical repairs. Anytime you bring your Volkswagen to our Service Center, we use only genuine Volkswagen parts to ensure the perfect fit and performance. If you prefer to work on your own vehicle, see our parts specialists, who will help you find the right item to complete your task. We make keeping your vehicle running great super convenient with our online form to schedule service, and we keep a list of our service and parts specials to help you save money!
Carolina Volkswagen is conveniently located at 7800 E. Independence Blvd. in Charlotte, and our sales office has hours seven days a week to serve you. You can also shop online 24/7 on our website, and feel free to contact us when you’re ready to take a test drive!