Service & Parts
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We’ve been serving drivers from Matthews, Wildwoods, and beyond for over a quarter of a century, and our dedication to our customers is evident. This extends beyond simply selling or leasing you a new VW car or SUV. We’re there for you every step of the way with a service department that’s here to help keep your VW at its best.
Volkswagen cars and SUVs are known for their exceptional quality, but even high-quality vehicles require regular service to stay at their best. At Carolina Volkswagen, you’ll find a service center staffed with expert technicians who will gladly help you with whatever service your VW model needs including, golf, taos, atlas, and many more. You’ll find out more about a few services below, but this is just a small selection of what we offer.
If you drive a VW with a gas engine that was made any time from 2004 to now, it will require synthetic oil. One of synthetic oil’s benefits is that it lasts longer; oil changes are recommended every 10,000 miles or once a year. If you have a TDI engine, we also stock synthetic diesel and semi-synthetic oil, which gives you the same maintenance interval. We can even provide oil change service at high mileage intervals.
The tire department at Carolina Volkswagen is ready to help you take good care of your tires. Foundational to this are two services: tire rotation and tire inspection. Having these performed regularly can greatly increase your tires’ lifespan. We also offer additional tire services, from installation to repair.
Your vehicle will need regular brake fluid changes to keep the brakes working as they should; you should also have the brakes inspected regularly, which may show the need for services like brake pad replacement (front and rear), brake rotor resurfacing, brake caliper service, or brake fluid change.
We can test your vehicle’s battery to determine whether it’s still in good condition or whether it needs to be replaced; we can also clean any corrosion that has built up on the battery terminals and tighten the connections.
Misaligned wheels are sometimes caused when your vehicle hits a pothole or curb, but they can also happen from the rigors of daily driving. That’s why we recommend that you have the alignment inspected once a year. If our technicians see that the camber, toe, or caster angle is out of whack, they can precisely re-align the angles. We offer both two-wheel and four-wheel alignments.
Whether your VW has a manual or automatic transmission, it will need a transmission fluid exchange. We recommend that you have this service performed every 30,000 miles. In addition to exchanging the fluids, we’ll also inspect the transmission housing and other components.
The Heating, Ventilation, and Air Conditioning (HVAC) system in your vehicle keeps you cool in warm weather, warm in cold weather, and comfortable in humidity, and we can perform services to ensure that it stays at its best.
Your vehicle’s oil filter, fuel filter, and engine air filter all keep contaminants from entering the engine, and the cabin air filter prevents airborne particles from coming into your cabin; we can change all these filters when necessary.
Your vehicle has a number of fluids that need to be changed regularly, including the engine oil, automatic or manual transmission fluid, engine coolant fluid, brake fluid, and other fluids that are vital to your vehicle’s functioning.
We look forward to seeing you at Carolina Volkswagen near Indian Trail, Mint Hill, Myers Park and Matthews, NC. If there’s a recall on your vehicle, we’ll handle it at no charge to you. After you’ve scheduled your appointment online, stop by to see us! Are you in a hurry and need fast service? Our Volkswagen Service Xpress department will get you in and out without and appointment for certain services. Check us out today!
Whether you drive a Volkswagen Passat, Arteon, or any other VW model, it’s vital that it receives regular service. When the time for service comes, head to Carolina Volkswagen, serving Matthews. Our state-of-the-art service center is staffed by VW-certified technicians who know their way around your Volkswagen. They’ll use OEM parts and fluids when performing service, so you’ll be sure that your vehicle is getting only the best. Our service is competitively priced, and we also offer regularly updated service coupons to help you save even more. We look forward to seeing you at Carolina Volkswagen, just a short drive from Myers Park.
Carolina Volkswagen is an authorized VW vehicle service provider located in Charlotte, NC. We offer comprehensive vehicle services, including routine maintenance, major repairs, recall services, and more. Don’t settle for anything less than the best for your Volkswagen; schedule an appointment for service online with our certified technicians at Carolina Volkswagen.