Customer Testimonials

I recently moved to Charlotte and needed a new car. Had great experiences with VW before and visited the local dealer here. Richard lived up to my expectations dealing with VW and his manager Danny was very helpful. They got me into my new Jetta very quickly without any back and forth. Richard followed up afterwards to make sure I was happy with the car. Amazing people and service! I highly recommend this dealership and Richard.

Fantastic experience! Jason and Chris made sure the process was easy and smooth. Very knowledgeable and helpful!

Raymond Little was a great salesman. Super transparent and easy to deal with

This is Jonathan Dodaj. This is best dealership in Charlotte! They treated us with respect and treated us like family. They provided me and my parents great hospitality and were the most friendly and amazing people to meet! They were very patient and helped us in so many ways to our new purchase thank you all !

Great dealership experience! We enjoyed the purchase of my new Tiguan. Good pricing. Good team work.

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Had a great experience from start to finish. The online team helped me until I was ready to come in. They were prepared and waiting for me with the vehicle I wanted upfront. I highly recommend

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Ray was awesome!!! I told him my needs and concerns. He found me the perfect car, I came out with more than what I originally came for and my payments are lower than any other dealership I’ve worked with. I will definitely come back for my next car.

Brian and Chris were wonderful to work with. We had visited several dealerships looking for a vehicle and they made the experience effortless. Brian was extremely attentive and trustworthy. I would highly recommend.

Raymond Little sold me a Volkswagen atlas. He was very informative, he explained everything, and made my experience very pleasant. Excellent service.

This was my first time handling car buying on my own and the team at Carolina Volkswagen made it stress free. I went into it knowing which car I wanted but Danny and Chris helped make the experience fun and easy!

I was very pleased with the level of service I received at Carolina VW. I took my older Jetta in for a check engine light issue. The issue was diagnosed within a half hour and I am confident that the repairs were done correctly. Mike McClaskey and everyone else I had contact with were extremely accommodating and courteous.

Speedy service! My oil change and state inspection took only an hour! Time flew by as I test drove a potential replacement for my 2017 Alltrack S. We couldn’t come to terms on price, but I had a nice time interacting with the sales staff and can see why so many locals trust Carolina VW for sales and service. I’ll be back!

Great experience with Carolina VW. Especially sale advisor, Chris!!! Great relationship with customer even afterwards. Thank you so much!!! Amazing job!! Chris H. And Danny.

Great place, Clean premises with Clean bathrooms Nice waiting area. Pulling in and out on hwy 74 is a bit of a pain depending on the time of day but that’s everything on 74. Tessa the advisor is great to work with and goes out of her way to make sure you’re taken care of. 10/10 highly recommend

I drove two hours just to go to this dealership for the car I wanted. They where absolutely amazing from start to finish, I dealt with Richard albino and he was wonderful, he was so kind and friendly and not pushy like some experiences I have had recently. Everyone who me and my family encountered at the dealership where so polite and friendly I would recommend this dealership to anyone! Even if you have to make the travel, go! Thank you again for all your help! You made it a tremendous experience!!

Thank you Mike 😊 for checking ✔️ me in and out kindly! And another super thanks to Chris for giving me a new exciting goal to reach for!!! Got to have that car. It just reminds me, mostly to be thankful 🙏 that I can! Thank you guys! Great customer service 👏 👌 👍

Had a great experience when I went to Carolina Volkswagen this past Saturday. It was clean, great service was provided, and my personal favorite; excellent snacks!

I literally cannot say enough nice things about this dealership!! We came looking for a used Mazda as a first car for my teenage daughter and left with a used VW for the same price that she is in love with!! Everyone there, to a person, was kind, respectful and so helpful! We left an unnamed dealership and they were so slimy, I wanted to go home and take a shower. Here, they made us feel heard, were transparent and made us love our experience there. This is how buying a car should be. Danny was amazing! As was Christian ...

What a awesome experience i had Brian was the one that took care of me. I was in an out in no time and picked up an awesome vehicle. Thanks again! Mark Santora

probably my best, & easiest car buying experience. Everyone I had contact with was so nice and great to speak with. I felt a very home, family vibe from everyone. I feel like they were very straight to the point when getting to pricing, and was very pleased with my trade value and the price of the vehicle I bought. I want to mention Sean, the finance manager, as he was especially helpful and a really genuine guy. Thank you guys for an easy experience, I couldn't be happier!

Corey and Danny made my purchase the easiest and most stress free experience I have ever had. After visiting other VW dealers I will say this store is the best hands down. This should be the first and only VW dealership you visit. Thanks again Corey and Danny! Also couldn't pass up showing off the GTI’s amazing interior, worth every penny!

Drove 2 hours to get a car here. Service was amazing, people are great and treat everyone I saw as VIP

I was in town for the weekend and my check engine light came on. Chris and his team got my Atlas in there, took their time to find the problem and fixed it. They were so professional, nice and friendly. Would definitely recommend going here to get your VW serviced

I would like to give a sout out and share the wonderful experience and customer service that I received, from Richard and Candace at Volkswagen of Charlotte on Independence Blvd. They are both two of the best sales agents in Charlotte. They really worked with me to help me get in a Volkswagen that I love and at an affordable price. Thanks so much for all you do. I really appreciate your service. ❤

What a wonderful and fun bunch to work with! I lost my Mom and wasn’t sure I was able to keep her car. Daniel and Chris H. were amazing and made my dream come true! Chris was so knowledgeable, very helpful and fun. Made the entire experience a pleasure and very easy. So we bought another car too! Highly recommend any of these folks if your in the market. I’m a proud family member now. Thank you all for all your help! I’ll never forget this.

I cannot begin to put into words how EXCELLENT Richard Alibino’s customer service is. He’s been selling my family Volkswagen cars for almost 10 years! He makes me feel like I’m his nephew when I walk in. I cannot wait to one day get an upgrade from him again 🙂 If you get a chance to walk into this VW dealership, please please please choose Richard Albino. He clearly knows what he’s doing since he’s been here for 12 years.

Just bought a Volkswagen Tiguan from Carolina Volkswagen and it was a great experience! Craig was so helpful and resourceful in answering all of my questions and helped me find a car that fit my desires and budget. I recommend to all!

Craig and everyone at this dealership were awesome! I found the car I wanted online and wanted to make sure it was the right fit for me before driving 2 hours. Had me pre approved and all my info entered in once I came to make the whole experience quick and easy. We texted throughout the week and Craig was quick with answers to all my many questions. Would recommend anyone to use them for any car buying experience- VW or not.

This place is seriously top notch. By far the best experience buying a vehicle for my wife. Jason is the man and to be completely honest 5stars isn’t enough for him and this amazing team of people. Jason along with Danny the manager made it happen! I highly recommend this place. They take pride in what they do. They are completely upfront, honest, trustworthy, professional and have your best interest in mind. To them it’s not about selling the car, they genuinely care about helping you make the right decision. Thank you Carolina VW you have just gained ...

Had a great experience working with Chris Harmon. We found the car on Facebook marketplace and it made it super easy to look at the details. Would absolutely recommend working with Chris for a smooth and easy buying experience!

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Best experience and fair negotiation. Craig Zullo was an amazing salesperson that we had the pleasure to meet. Since our first contact he was very honest and transparent, he didn't put pressure on us to buy the car and also told us if we feel like not buying the car it would be totally fine and he would have meet awesome persons. That's what made us come back a month later to buy our 2023 Tiguan SE R-line. He and Danny Poli were helpful and made a great deal for us, the car is amazing and we are enjoying ...

I had the best experience buying my car at Carolina Volkswagen, the salesperson, Craig Zullo was the BEST! Everyone should have the experience buying a car with him. He is very honest and helpful. His manager, Danny Poli also helped a lot and was very transparent. I highly recommend this place! The paperwork sign was easy and fast.

I reached out to Carolina VW after the “shark” attack from another dealership. I spoke with Richard A, went to the dealership, and made an instant connection with the gentleman. I wouldn’t call him a salesman he took time out to feel the customer and definitely not pushy. I left the dealership without test driving the car to continue my research. I texted Richard he replied and was never “selling” me a SUV. I went back to Carolina VW 5 days later purchased the Tiguan and within 3 hours I was driving away with my new car! If you’re looking ...

They were absolutely incredible, best car buying experience I’ve ever had

Richard, was one of the best salesman I've ever dealt with.

Had a great experience purchasing our Atlas from Carolina Volkswagen. Everyone dreads going to the dealership to buy a car, but Craig, Danny and the rest of the staff here made the process so easy! They went above and beyond to accommodate our crazy schedules so we could lock this thing down! We are so glad we made the trip down to Carolina!

Took my wife's 2019 Atlas in for service nothing complicated but what really stood out to me was the constant communication and updates with progress and setting realistic expectations for completion. Everyone from booking the appointment to Tessa Harrelson, who was our advisor, did an excellent job! Keep up the good work.

Amazing experience buying our college graduate a new car. No haggling or undercover pricing had here. The deal we worked out on the phone is what we got. Amazing team here, will buy from Danny and Craig again and again. Don’t go anywhere else.

I have been in the market reaching and test driving several vehicles with different manufactures. The VW Atlas was on my list. After a long day of testing driving many vehicles with various dealerships on January 7th, 2023 my last stop was at Carolina VW. I met Richard Albino when I walked through the door. Richard listened to my "want list" for features on my new vehicle. He understood what was important and not try to push me towards a vehicle I wasn't interested in. Both Richard and Danny showed me a sexy VW Atlas Cross Sport R-Line ...

Got out of there cheaper than expected and all the flashing things turned off. Worth it.

I've never had a better experience at a dealership than I did at Carolina Volkswagen. I was in a time crunch to find a new vehicle and Chris and Danny accommodated my schedule to be able to come in a check out a few vehicles. They were so straightforward and efficient that I left that day with a new car. The service department was also incredibly responsive when I had to bring it in a few weeks later for something very minor.

The best sale person you can have at Carolina Volkswagen

5 out of 5 stars to Craig! He was well informed on the vehicle I ended up buying, and answered all my questions! He was the best salesperson I’ve ever dealt with. Also a shoutout to the General Manager Richard. I would buy again from Carolina Volkswagen!

went through many salesman and Jason Eure was the first one to really care and guide me through the steps. he knew able to answer every question I had. definitely recommend to anyone that wants a stress free car buying experience!

Craig’s the best thing since slice bread! What a cool cat! Thank you for making our experience buying our next VW as seamless as you did. What a great team you have. Thank you, thank you, thank you!

We bought a Tiguan for our 16 year old for Xmas from Richard Albino and it was a great experience. He's amazing. He was so helpful and knowledgeable. He didn't waste our time showing us cars he knew we didn't want to see. He stayed in our price range. We will be buying the exact same car from Richard in years when our other daughter turns 16. Danny and Sean were amazing to deal with as well.

I brought a new VW Tiguan. It was a pleasant experience. Craig really helped me decide and take my time without ever pushing towards any particular feature or upselling. I was very satisfied with the process.

My wife and I had an excellent experience with Craig. He was very knowledgeable and patient. He answered many of the questions that representatives at other dealerships could not. We were mainly interested in the Taos, but were also considering Tiguan and ID.4. Craig offered us to test-drive all 3 of them, explained in detail the differences across various trims, and gave us a great overview of what it would look like to own and maintain an electric vehicle. We highly recommend Craig!

Chris Harmon was the absolute best, it was a great sales experience. Very low pressure, upbeat and personable. We ended up getting 2 cars just because of how seamless Chris made everything feel. I undoubtedly recommend this dealership and Chris - highly.

Best car buying experience I have ever had! My salesperson Craig was amazing!!! He listened to my wants & needs and showed me exactly what I wanted. He answered ALL my questions with the patience of a saint. I never once felt rushed or pushed into making my decision. The finance department made the process fast and easy to understand. I love my new 2023 Tiguan! Thank you Carolina Volkswagen for an amazing experience. You get a 10/10 from me!

This was the best car buying experience I have ever had! My sales associate Craig was amazing! He listened to my needs and showed me exactly what I asked for. He was patient and answered ALL my questions. I never once felt pushed or rushed to make a decision. The finance department made the process fast and easy to understand. I love my new 2023 Tiguan! Thank you Carolina Volkswagen for making this experience a great one!

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Worked with Danny and Craig and had an amazing experience. No pressure, and very easy financing process. Would recommend 10/10 and will keep them in mind anytime I have a future car purchasing need

This was hands down the most amazing car buying experience I have ever had. Chris Harmon was super knowledge and helped me find the exact car I wanted even before coming to the showroom. He was very transparent about pricing as well and I had a file texted to me before arriving spelling out all the details. There were no hidden fees and add ons like with another VW dealership right outside of Charlotte that I had been communicating with. When I arrived at the dealership he had the 2023 Taos ( great little SUV) right in front running and waiting on ...

The service advisor, Jeremy Allison is the best in the business! Honest and understanding, rare qualities in these times. The service department was super busy and He took care of our warranty issues same day! I will continue to let Jeremy handle all our services!

After visiting several dealerships, I finally settled on Charlotte Volkswagen. Jason is very professionalized and his attention to details was exactly what made us decided on purchasing our first Volkswagen. We are very pleased with the level of service that he’s provided to us.

I received a really good attention and fast response at all times from Chris Viton. We got the leasing completed in only a couple of days. Highly recommended dealers

I meet Jason Eure at Carolina Volkswagen today on my first day out looking and obviously I meet the correct person because I left with a new car. He is wonderful. Thanks so much!!

Jason was fantastic with customer service! No pressure, but excellent communication and very accommodating.

My wife and I originally went to just look as she was interested in a new vehicle. Immediately we were greeted by Chris Harmon and he offered his help if we needed it. There was no pressure or normal car sales stuff. We discussed what my wife wanted out of her new vehicle and what they offered. We test drove a 2023 tiguan and decided to think it over. Chris was great and gave us his card. Come Sunday Chris let us know they would be open for a little bit while they worked on some paperwork. We ended up stopping ...

Jason Eure was amazing and very professional. He helped me find the car that was perfect for me!

Carolina Volkswagen has top tier service and I’ve never felt more at home here. The associates are very personable and they take care of you. Unlike Keffer VW, Carolina Volkswagen values quality service and they take your time into consideration. This will forever be home for me and my VW Jetta.

Worked with Chris Viton to get my second Tiguan. He was amazing! Was probably one of the smoothest car buying processes I’ve ever had. Didn’t waste time going back and forth. He got me everything plus more that I wanted in my car and got me in and out without any hassle. Will be back when I decide to get my next vehicle!

Excellent experience with Jason. Thank you so much!

Jason was amazing to work with and made the experience of car-buying enjoyable. He worked for us to make a great deal and we are excited with our purchase.

Jason Eure did an awesome job selling me a vehicle . It was quick and easy. I completely recommend Jason and the dealership he works at. Thanks so much!

Jason Eure was excellent.

Wasn’t expecting to buy a car and leaving the lot when an awesome guy named Jason asked if I had any questions. I told him the car i couldn’t fine in a Tiguan and no feature available. Jason quickly found me within minutes the Tiguan of my dreams and it was a done deal. While the manager took awhile of going back and forth and doing “his job” Jason was amazing and ensured while the manager took forever that we had any food or drink needed. I stay very thirsty and Jason continued to make sure I was ...

Carolina Volkswagen was super helpful and timely when it came to buying my car. The salesman quickly got in contact with me, and there were no games or hassles to played once at the dealership. The process was overall easy, and Mr. Harmon was super helpful! Not to mention my daughter and I are loving our new to us Honda. I would definitely recommend Carolina Volkswagen and Chris Harmon to anyone looking for a new or used car.

We recently purchased a ID.4 from Jason at Carolina VW. He was excellent - not the typical cal purchase experience. We felt no pressure and really felt comfortable. The e-SUV is incredible and a great value - highly recommend Jason and this dealership.

Jason was amazing! Brought my car in for a service and left with an Atlas! Thank you Jason

Extremely happy with my experience here, both in service and sales. The staff is friendly and knowledgeable and I’m so happy with my new leased car!

A little over a month ago I purchased a Tiguan at Carolina VW. I was looking to possibly trade in my 2013 Jetta and knew I wanted another VW since the Jetta had been such a great car. Jason was super helpful, knowledgeable, and professional. He and Danny worked with me on getting to a price range that worked for me. Overall it was a great experience and I highly recommend them!

Had a great experience at Carolina Volkswagen! Couldn’t recommend this place and Jason Eure more highly enough. Jason got us exactly what we wanted, quickly & easily. A great dealership!

Jason did an awesome job when I came in to help me find exactly what I was looking for- thank you and your team for accommodating me in my little journey and all the moving parts. The transition was easy and everyone has been so extremely helpful! Thank you so very much!!

I can't say enough good things about Carolina VW....they made the process of buying a car, which is usually a difficult experience into a very smooth and positive one. My salesperson Craig listened to what I wanted and even drove the car to me to make the process that mucher easier. The finance person was also quick and was able to get me in and out without a hitch. Thank you Carolina VW for my new VW Taso....I love it!

My salesman Jason was great! He helped me purchase a used vehicle that I love..

Jason Eure was our sales associate and he did an incredible job helping us choose the best car. He was honest, helpful, and made it the easiest and quickest car buying experience I’ve had so far.

Memorable Day!! I purchased a new Volkswagen Arteon from the showroom floor and my son purchased a new Tiguan on the same day. We had both been looking for specific vehicles with certain features and had looked for many months in different areas. While visiting my son, we discovered Carolina Volkswagen. We both had grown tired of searching on line and in person but saw this dealership and decided to "take a quick drive thru" before having lunch. So happy that we did!!! We saw the exact vehicle that my son wanted and met Jason, a sales rep ...

We purchased a car for our son several weeks ago. Jason, our sale’s person, was amazing! All the salespeople that we met while there were very friendly, personable, and thoughtful. As paperwork takes some time, they continually offered us drinks and snacks while we waited. We talked and laughed and enjoyed our time. They were all professional and we left feeling like we had made some new friends. We will be back! I would highly recommend the whole team- from Dan, the dealership manager to each and every sales person on the floor. Jason- thanks for all the help ...

Jason was extremely helpful in the purchasing process, demonstrating strong attention to detail and commitment to meeting my needs and addressing my concerns. Thank you to Jason and his team at Carolina VW for a pleasant buying experience.

Bought a used car here and had a great experience. The staff was to the point and clear in details and such! Such a relief and easy to work with. We ended up with a few issues with the car. We brought it back and they addressed ALL our issues! We are still enjoying the car and the service we have received this far from Carolina Volkswagen.

I had an amazing experience purchasing my first car with Chris Harmon! As a young female and first-time car purchaser, Chris couldn't have made this process better and more seamless for me! He walked me through each step and truly cared about helping me make a decision that was best for me. Danny was also great in explaining to me what made the most financial sense for me. I could not recommend these guys enough!!!

We purchased a Tiguan from here in the middle of October. The car was just as advertised. Jason and the team were very transparent and we had a great experience buying from them. Check them out if you are in the market for a VW.

Jason Eure was the best salesman I ever met. He helped my stepmom out tremendously. Everything was so smooth and quick. Never got service like this before. Thank you!!!

After much research I decided that Tiguan SEL R Line was my vehicle of choice. I was also sure the color I wanted. I found the exact car I wanted at Carolina Volkswagen. My sales person Chris Harmon was excellent throughout the entire sales process. I felt my trade-in value and final purchase price was fair and good value for both of us. I highly recommend Carolina Volkswagen team and particularly Chris Harmon to work with if you are looking for a new Volkswagen.

We’ve been leasing/purchasing vehicles from Carolina VW for more than 12 years. Polite, professional, and personal. Will continue with them and sales associate Richard into the future.

Always friendly and professional!

I’m going to preface this review by saying that I absolutely despise buying cars and car dealerships (although I’ve bought a lot of cars). Most experiences I’ve had have been long drawn out processes with high pressure sales and demeaning/degrading sales reps. I decided this time around I wanted a stress free experience. I avoided talking to anyone one on the phone and didn’t want to go into the dealership aside from coming in to test drive and sign papers. After being inundated with phone calls and reps pressing me to come in first before ...

I can’t thank enough to Chris Harmon from Carolina VW for all the great service he provided in regards to the purchase of my new 2023 Atlas. Please don’t hesitate to ask for Chris, he will go above and beyond to make sure you get the best of the best!

Love it

The salesman Craig Zullo is awesome. He did a really good job to leave me with no pressure and to get the car. He was polite and answered all my questions

Honest and fair dealership, not overcharging msrp on new cars. In 2022 that’s a rarity. Definitely recommend.

We just bought my first car, a white 2022 Tiguan, at Carolina Volkswagen and it was an overall very positive experience. The sales consultant, Chris Harmon, was a tremendous help throughout the entire purchasing process. The Carolina Volkswagen team was incredibly friendly and really wanted to help find a car that fit my needs. Chris really went above and beyond to make my first car buying experience great!!

I had been looking for a car for months, nearly a year. People kept trying to sell me high mileage vehicles for new vehicle prices. I came across a nice Jetta on Carolina's site, was contacted almost immediately by Jason Eure and he took care of everything in one day. He pays attention to detail, doesn't waste time, knows how to speak + ask about wants vs needs and has an outgoing personality. I really enjoyed my experience as before him, it was a nightmare. I wish him much success. 5 stars all around, especially for completing an excellent deal ...

Thanks CW for helping me purchase my new AWD Tiguan! It took a bit of time navigating the sale since we were an out of state purchase but you got it done!

Great service! Jason help us to get the car we wanted! 10/10

Our experience with Carolina Volkswagen was great! Our Sales consultant Jason was extremely helpful and professional. The entire staff was friendly and Jason helped us with all our needs while we waited for the final checkout. We will recommend this place to all our friends and family!