The service was completed in a timely fashion. And the staff was very professional. Great servics by great people. I would recommend this vw dealer.
Olga's customer service is beyond expectations. I love to have my car serviced at this dealership, because she always makes sure I know what is going on every step of the way.
Olga was amazing and made the overall experience great. Even when something was misquoted she took the time and effort to make things right. A+
They were professional and everyone was attentive. They didn’t try to give me a long list of things wrong with the car and the wait wasn’t extremely long.
I recently purchased my second pre-owned Jetta in a year here! (My young adult son finally wised up and sold his expensive sports car!) Loved the personal attention from the ENTIRE staff! Compared prices in not only Charlotte, but also Atlanta, and couldn't find a better deal! The transaction went so smoothly that I kept expecting a glitch to pop up. It didn't! Vehicle plates arrived in a week! No call came that financing conditions were being changed. So different from horror stories I have heard and experienced from other dealerships. I highly recommend the team at Carolina Volkswagen on Independence Blvd!
Olga was incredibly awesome helping me with my repair needs! I have been using Keffer VW for service since they are 5 miles from home. However after they broke door and offered little to repair I came down to Carolina, where I have purchased 4 cars, and Olga was fantastic offering options. I will now drive the extra 16 miles and use your service team
I’ve been a customer of Carolina VW for over 5 years. Every time I em there I am continuously impressed with their courtesy and professionalism. From sales to service they do everything right. I would be hard pressed to drive anything but a VW: Great cars and a great dealership in my own neighborhood. It has been a blessing to know them. I promise they do not disappoint.
We were greeted warmly, our sales person was knowledgeable and not pushy. I look forward to coming back finishing the deal.
This was one of the best experience I have had At Carolina Volkswagen. From my arrival to leaving, I felt like a valued customer. I was treated like royalty.
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