Schedule Service


At Carolina Volkswagen, Schedule Your Next Service Online!

Gone are the days of waiting to call during business hours at your local service center. If you’re in Charlotte, NC, or the surrounding areas of Matthews, Indian Trail, Wildwoods, Mint Hill, then you can simply go online to schedule your Volkswagen service appointment! We make it easy to schedule your next service appointment on your own time when it’s convenient. This unlocks access to our state-of-the-art facility to handle a wide range of repairs and services for your Volkswagen vehicle. We are also proud of our skilled, certified technicians who know your Volkswagen vehicle front to back and top to bottom. Our certified technicians also only use genuine OEM replacement parts, unlike many neighborhood repair shops that use mass-market parts. So don’t put off that repair or service item any longer. Go online and schedule your appointment today!


Scheduling Your Next Appointment in Charlotte, NC, is easy!

When you visit our website for Carolina Volkswagen, simply follow these steps to secure yourself a service appointment:

  • Click on the Service and Parts link on the top right of the homepage
  • Then click on the link to Schedule Service
  • Simply choose whether you are a returning customer or not; if you’re new, then enter in some basic contact information
  • Then some screens will prompt you to provide information about your Volkswagen vehicle to be serviced, like the year, model, and trim options. This helps us understand what parts or services may be available for your specific vehicle.
  • Once you provide some information about your vehicle, then you can search the various services available, simply select the service, and the price is also displayed
  • Then you can select if you would like to drop your vehicle off, secure a rental vehicle, use a shuttle, or simply wait for your vehicle.
  • Lastly, select your time and service advisor; if you have a preference, it’s that easy!


We Are Making Service Easy While Treating You Like a VIP!

When you visit Carolina Volkswagen, you aren’t just a customer; we treat you like family, providing the best service and experience possible. This means that you can rely on our professional certified technicians, our use of genuine OEM parts, and state-of-the-art facilities to handle any job, big or small. We also offer a comfortable lounge with complimentary Wi-Fi, flat-screen TVs, reading materials, and business workstations. You can play or work; we have everything you need! That’s not all; we also offer complimentary beverages, a coffee bar, and snacks. For your convenience, shuttle service, rental vehicles, and home/office pick-up and delivery options are also available to get you back on the road. When it comes to service, Carolina Volkswagen in Charlotte, NC, simply can’t be beaten! Visit us online today!